Informativa sulle spedizioni

Shipping Policy

This Shipping Policy explains how orders are processed and delivered by Fhaaels.

Shipping Area

We ship orders across Europe.

Order Processing Time

Orders are usually processed within 1 to 3 business days after payment confirmation.

Processing times may be longer during promotional periods, holidays, high-demand periods, or due to unexpected operational delays.

Estimated Delivery Time

Estimated delivery times may vary depending on the destination country and shipping carrier.

Typical delivery time is approximately 7 to 15 business days after the order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, carrier disruptions, weather conditions, holidays, or other circumstances beyond our control.

Shipping Confirmation and Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Tracking updates may take a few days to appear after the shipment has been created.

Shipping Costs

Shipping costs, when applicable, are displayed at checkout before completing your purchase.

From time to time, we may offer free shipping promotions across Europe.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

Fhaaels is not responsible for delayed, lost, or undeliverable orders caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us at contact@itsfhaaels.shop with your order number.

We will review the case and assist you in finding a suitable solution whenever possible.

Customs, Duties, and Taxes

Depending on the destination country, orders may be subject to customs duties, import taxes, or additional fees. These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.